Senior Pre-Sales & Delivery Leader · 20+ Years
Amitava Nandi Majumdar
Pre-Sales & Delivery Leader
20+ Years Driving Pre-Sales, Solutioning & Enterprise &
Program Delivery Across Government and Enterprise Sectors
Background
About Me
Senior delivery leader with over two decades of experience orchestrating complex programs across IoT, telecom, and operations domains. Known for building high-performing teams, owning P&L, and delivering measurable outcomes at scale — from 40-member operations floors to government-grade IoT infrastructure.
Academic Background
🎓 Bachelor of Commerce (Hons.), 1996
Gauhati Commerce College, Gauhati University, Assam
Key Highlights
- Senior delivery leader with over two decades of experience orchestrating complex programs across IoT,, telecom, and operations domains.
- Known for building high-performing teams, owning P&L, and delivering measurable outcomes at scale.
- Managed operations from 40-member floors to government-grade IoT infrastructure.
- Deep expertise in CxO stakeholder communication and regulatory engagement.
- Proven track record in Mergers & Acquisitions — compliance, legal, and audit management.
Career History
Work Experience
Delivery Manager
HKRP Innovations Pvt. Ltd.
- End-to-end delivery of IoT & SCADA energy monitoring programs across utilities, manufacturing, and commercial portfolios.
- Owner/Portfolio Management: Roadmaps, release planning, OKRs, and RAID governance.
- CxO stakeholder communication, steering committees, and utility/regulatory engagement.
- Currently working with MNRE (Ministry of New and Renewable Energy) on state-level energy platforms.
Pre-Sales Manager
RyDOT Infotech Pvt. Ltd.
- Engaged with government projects, liaising with officials on floated tenders.
- Led Pre-Bid Tender meetings and client interactions to drive new business.
- Coordinated internal development teams for smooth IoT-based project delivery.
- Led end-to-end installation and implementation of IoT-based solutions.
Project Manager
Minfy Technologies
- Agile framework delivery with regular executive-level status reports.
- Managed cross-functional engineering teams, vendors, and recruitment.
- Handled escalations and timely resolution of priority issues.
Sr. Project Manager
VFS Global
- End-to-end project implementation and rollout at enterprise scale.
- Managed cross-functional engineering teams, vendors, and recruitment.
- Provided regular executive-level status reports and handled escalations.
Project Manager
Nice Interactive Systems
- Managed projects across EMEA for recording and workforce management solutions.
- Coordinated Professional Service Engineers, ensuring all timelines were met.
- Disaster recovery planning to ensure uninterrupted project execution.
Project Consultant
Iron Mountain India
- PAN India project implementation for critical document and media storage.
- Involved in Mergers & Acquisitions — compliance, legal, and audit management.
- Onboarded new accounts end-to-end with full setup and compliance adherence.
Project Manager
Amdocs
- Managed Service Desk operations with a direct span of 35–100+ resources.
- Implemented Managed Services for Liberty Global (Netherlands) and other global accounts.
- First to implement Lean in Cluster C T20; drove multiple Kaizen improvements.
Sr. Team Manager
Dell International
- Technical Support Specialist and Resolution Specialist for US clients.
- Topped Q3 in Customer Experience scores.
- Mentored team members with IDPs and developmental action plans.
Sr. Team Leader
Fidelity Investments
- Led a team of 12 in Transaction/Finance Operations (Health & Insurance).
- Transitioned major client processes — General Motors and Bank of America.
- Completed four Kaizen Quick Hit projects in six months.
Team Leader
HCL Technologies
- Handled a team of 40 associates for US and UK-based transaction processing.
- Developed a "Queue Management Tool" for smooth process delivery.
- Maintained SLA standards and weekly quality reporting.
Assistant Manager
Dialnet Communications Ltd.
- Grew from Team Member to Assistant Manager.
- Trainer for Siemens ACD Server and Computer Telephony Integration.
- Single point of contact for clients; handled escalations and shift planning.
Recognition & Credentials
Achievements
Certifications
- PMP Certified
- Six Sigma Green Belt — Process Improvement
- Six Sigma Yellow Belt — Process Conformance (DMC)
Awards
- Lean Award — Amdocs
- Best Leader Award — HCL Technologies
- Certificate of Excellence — HCL Technologies
- Customer Service Award — HCL Technologies
- Best Employee of the Year — Dialnet Communications (2000)
- You Have Earned It — Best Team, Fidelity Investments
- Best Quick Hit Award — Kaizen Project, Fidelity Investments
- Letter of Appreciation — HCL Noida (2003)
Recognition
- Emergency Response Team — Nice Systems
- Handled critical incidents and ensured minimal service disruption
- Coordinated with cross-functional teams during high-priority escalations
- Supported rapid issue resolution to maintain operational continuity
Capabilities
Core Expertise
Delivery & Program Management
Stakeholder & CxO Engagement
P&L Ownership
Team Building (100+ resources)
Agile & Lean Governance
OKRs & RAID Management
Mergers & Acquisitions
Disaster Recovery Planning
IoT & SCADA Systems
Serverless Technologies
OT/IT Integration
Release Management
Service Desk Operations
Records & Data Management
SLA & Compliance Management
Six Sigma (Green Belt)
Kaizen / Continuous Improvement
Risk Assessment & Mitigation
Client Servicing & Escalation
ITIL Framework
Pre-Sales Strategy
Let's Connect
Open to New
Opportunities
Senior delivery leader orchestrating complex programs across IoT, telecom, and operations domains.
Send an EmailPhone
+91 9903881147Location
Kolkata, India